All Quiz's Management Information Systems

Which of the following is not a benefit of virtualization?

Select one:

a. Energy efficient and scalable

b. More efficient use of data storage

c. Less memory-intensive 

d. Lower total cost of ownership

Question 2

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The business architecture describes __________.

Select one:

a. How specific apps are designed and how they interact with each other.

b. How an enterprise’s data stores are organized and accessed.

c. The hardware and software infrastructure that supports applications and their interactions.

d. The processes the business uses to meet its goals. 

Question 3

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Which of the following is not one of the reasons for information deficiencies?

Select one:

a. Data silos

b. Lost or bypassed data

c. Distributed systems 

d. Non-standardized data formats

Question 4

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The terms “data”, “information” and “knowledge” have specific meanings. With regard to a customer satisfaction application used in the automobile industry, which of the following is an example of information?

Select one:

a. The ability to create a program that provides rewards for dealerships with high levels of customer satisfaction and corrective action plans for dealerships that have low levels of satisfaction.

b. The Web-based application that collects and stores records of customer satisfaction surveys and allows dealerships to view their data.

c. Reports that summarize ratings for a specific dealership including a calculation of the average rating across all survey questions and a calculation of summary statistics for groups of questions that correspond to important dimensions such as dealership staff, satisfaction with product, quality of service and so on. 

d. Records containing numerical ratings from customer surveys completed online after each visit to a dealership.

Question 5

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Which of the following is a potential disadvantage to using cloud services?

Select one:

a. With cloud computing, it may be more difficult to get to the root of performance problems, like the unplanned outages that sometimes occur with Google’s Gmail or Workday’s human resources apps. 

b. Requires greater numbers of IT professionals to support the strategy.

c. Requires greater reliance on outside consultants or contract employees.

d. Employees might over use applications, leading to higher costs.