Troth, Jordan, Lawrence, and Tse (2010) look at the influence of emotions on teamwork, specifically the effect on task and communication performance. If strong emotions, both positive and negative, are present within a team, what can happen? Have you ever been emotional within a team setting? What are the keys to controlling team member emotions from a team leader perspective?
ANS :
ANS :
It will be very hard to manage our emotions at the workplace under stressful conditions. Some of the common negative emotions at the workplace are irritation or frustration, dislike, unhappiness or disappointment, anger or aggravation, worry or nervousness. Some of the positive emotions at the workplace are joy, pleasant, compassion, thrilled, lively, fascination, humorous, surprise etc. (“Positive and Negative Emotions at Workplace”).
Anger is a common workplace emotion. Negative emotions can have a significant impact on collaboration in teams and this, in turn, will affect the team’s productivity whereas positive emotions can boost to the team working. Frustration over strict deadlines might impact the project success. Dysfunctional behavior creates negative emotions among team members that can harm team and which can diminish organizations’ success. One of the challenging tasks is to manage the dysfunctional team behavior effectively. Positive emotions will result in inspiring one another at work, treating one another with gratitude, integrity, trust, and respect, providing support for one another, including offering compassion and kindness when others are struggling (“Resolving Team Conflict - Team Management Training from MindTools.coms”).
Our team members practice clear communication and active listening which avoids conflicts. They also keep team issues within the team and not let the conflicts get personal. By being open will allow people to express their issues immediately and do not allow festering. Thus I have never been emotionally negative within a team setting.
Some of the keys to control the negative emotions in a team are as follows:
1. Effective communication within a team will avoid conflicts.
2. Sometimes conflict cannot be prevented and can be made less severe by dealing with it quickly.
3. It is essential to understand other’s motivations prior to weighing in.
4. Focus on actionable solutions and don’t belabor what can’t be changed.
5. Clear communication and trust among team members will also prevent conflicts.
References:
· Positive and Negative Emotions at Workplace. (n.d.). Retrieved from http://careerbright.com/career-self-help/we-need-emotions-at-work
· Resolving Team Conflict - Team Management Training from MindTools.coms. (n.d.). Retrieved fromhttps://www.mindtools.com/pages/article/newTMM_79.htm
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